Название: Business Process Management: Practical Guidelines to Successful Implementations, 5th Edition
Автор: John Jeston
Размер: 102,3 МБ
Business Process Management has helped thousands of leaders and BPM practitioners successfully implement BPM projects, enabling them to add impactful and measurable value to their organizations. The book covers all major frameworks, including LEAN and Six Sigma, and offers a unique emphasis on BPM’s interrelationship with organizational management, culture, and leadership.